Category: Uncategorized

Trying to connect (sign in) from the navigation screen we get;

Not as impressive as I had hoped.

Just got back and had chance to look… first item I look at is the Navigation (it is dark outside so the other items can wait until tomorrow).

This is as before. On a PC, the above URL redirects to https://www.jaguar.co.uk/incontrol/index.html

Nothing apparent about navigation, but following some links brings you to https://www.jaguar.co.uk/incontrol/incontrol-support/incontrol-touch-pro-faqs.html  which says the following;

How are Jaguar maps updated?

Your car was installed with the most up-to-date maps by your Retailer. Further map updates will be available up to four times a year depending on your region.

Map updates can be downloaded to a USB stick via your Windows or Apple computer using a download tool available from Jaguar.com/navigation. Updating your car’s maps system typically takes 10-15 minutes once the update has been loaded on a USB stick.

USB sticks must be formatted as FAT32. Jaguar recommends the use of a 32GB USB 3.0 stick from a reputable brand. The car’s engine MUST be running for the entire update process. If the map update is interrupted, you may be left without maps on the system, requiring the process to be restarted.

For further details please visit Jaguar.com/navigation

I am fairly certain that I have done this before and updated over the air. I can’t be 100% as though I know the maps have been updated before, the vehicle has been in to the dealer so many times, it might have been done there without my knowledge. When I checked previously, the instructions above were only for the Incontrol not the Pro.

In the User Guide we can find a link entitled Map Updates, which for the TouchPro is actually a link to https://jaguar.here.com/ which seems to be a route planner.

Creating an account there then asks me to log in via the vehicle… it tells me I will then get extra features like satelite views. I already have this.

Next post after I go outside and log in from the vehicle.

Hopefully the vehicle should be complete and ready for pick up today.

Due to some casual reading of tapping noises from the engine, I do have some slight concerns. Mentioned in the F-Type forums. Will find out later today what the dealer’s thoughts are.

Had to go to Liverpool on business. Weather not great, traffic not good. It is all very well putting a few miles on the loan car, but I could do with the driver aids on mine. I find adaptive cruise makes a real difference to the ease of a journey when in heavy traffic, road works and rain.

Mid afternoon and I still hadn’t heard back from the dealership. Tried to ring and got the auto-attendant, gave up and retried later only to get the auto-attendant again. Finally got through to leave a message (with the receptionist) as they were busy. They called back whilst I was on the phone to a customer. I then called back and got the workshop manager.

I was told it wasn’t ready, and could they keep it until Tuesday.

After three hours to do 60 miles on the motorway, I finally arrived back. As it happens – closure was due to a JLR transporter crash (no serious injuries). Clearly not JLR’s fault – but it does seem sometimes like there is a conspiracy against me.

Dropped vehicle off for an attempt to fix with the following notes;

It is booked in for five days.

Current snagging list – 22^nd October 2018)

Firstly, standard ‘do not wash’ request!

It appears that some of the fundamental issues have disappeared, which is good, though since conditions* have changed it is hard to verify.

*The air conditioning issues mainly seemed to occur when the ambient temperature was above 27°C, since the last fix, the weather has changed so it is difficult to be certain the issue is fixed.

Driver’s seat rocking – seems to be cured. However, it appears that the heating no longer works in the drivers seat. Thermal imaging below clearly shows the elements working on the passenger seat, but not the driver’s seat. Both were set to the same setting.

Driver’s Side

Passenger’s side

Note the hot spot in the driver’s seat image is the steering wheel.

Boot lid (previous issue was boot lid chewing in to bumper). Appears better after new seal, however the boot no longer closes properly unless it is slammed hard. So hard in fact that the camera has fallen out.

There is still an issue in the ‘feel’ of the boot when it goes to the fully open position. It wasn’t like this initially, and I haven’t noticed it on any of the other XF’s I have driven (used the boot).

Radio: Better, but not fixed. Unfortunately, the ‘proof’ video isn’t available as I ran out of SD card space. Failure was basically the radio dropped out for around 10 minutes whilst travelling North from Goodwood. The same road had been travelled South the previous day whilst listening to the same radio station (Radio2), so it isn’t a local reception issue.

Video available where the radio became non responsive too. Both the steering wheel controls and the volume knob would not affect the radio volume. This issue is the same as one reported early one around January this year.

B post trims, off side: Previously had a crack in each – both replaced. So far so good, but it can be seen that the plastic is ‘pulled in’ probably due to over tightening of the fixings. I suspect these trims will crack again.

B/C/D post alignment of window frame on nearside: There may have been some confusion with this last time as I believe the door panel gaps were adjusted. The panel gaps were never a problem, it is the window frame gaps. Note: On the last visit – another XF was parked alongside – it is now apparent that BOTH rear window alignments are questionable.

Stop-start

Certainly ‘different’ when it came back from last warranty work. The engine stopping within 500ms of becoming stationary has disappeared. However, today (2^nd October) it has refused to stop-start at all even whilst sitting stationary for extended periods (foot on brake, EPB not engaged).

I have been in touch with another XF-S owner – on describing my stop-start behaviour, he tells be he doesn’t recognise his behaving like that. It is also different to the many loan cars I have had (though some have been diesels – which are almost certainly different).

Vibration

It still vibrates oddly when under load at around 1200-2000 rpm. It rattles the pedals, and anything in the door pockets.

New issues

I have noticed it appears to be taking the extreme outside edge off the front tyres. Maybe simply a toe adjustment. Pressures are correct – even if not, it wouldn’t be just one edge.

Can you check the alignment?

I did attempt to have this done locally, but there was a worry from the tyre guys that it might affect the driver aids – so they didn’t want to do it and mess things up. Printout supplied previously – though I don’t necessarily believe it. Two ‘goes’ were done, both with different readings – which means they probably couldn’t drive their Hunter machine.

Original markings untouched on rear tyre, even wear (some minor cracks)

Front tyre, original marks disappeared, some cracking in base of treads.

Slight cracking of the tyres is occurring. Ignoring the osr which had to be replaced due to a puncture, there are longitudinal cracks developing near the tyre treads.

Not actually a new issue, but one I should have asked before

Cold start up – I really doesn’t sound ‘right’. Video available. Sounds ‘rattly’ or ‘tappety’ (in the old days). Actually, this sound better since its service.

Navigation

The system is claiming it is due a map update – which would be fine, but it refers you to a web page, which then tells you that it should download them itself*. Obviously it needs a data connection to do this, but even when one is available, it still refers to the web page.

Updated: The web site has changed since I last looked, now says they are transferred via USB even for the Pro system.

Feature Question

What is the dark plastic panel near the sunroof controls? On some models there is a sunglasses holder fitted, I was told by Williams that this was a ‘gesture control’ sensor. I suspect it is just a blank… but if so, why no sunglasses holder?

Infotainment

The read out of text messages seems to have stopped working. This may be since the last upgrade.

Edit: No, it did this before – I have an earlier image showing the same issue with the previous release of the infotainment software.

Annoyingly the system ‘teases’ you by indicating a message has been received, but then refuses to display it.

Issue from when originally supplied (by Williams)

OSF corner of bonnet rattles.

After writing the above snagging list, I was enroute to the dealer and found a few other issues. These got added to the list when I arrived.

1. When leaving home, with a WiFi hotspot enabled on the phone, I recieved traffic updates on the navigation (as I should). About 10 miles from home, it correctly told me I was stuck in traffic (known road works – just no real alternative). A further 10 miles and I find myself stuck – navigation shows nothing as a problem. Then I notice it has decided to disconnect from the hotspot. Note: Phone still up and running, and has data connection.
2. Remote start. I decided I would not give in with the remote start application on the phone. First try failed. Second try failed. I ‘proved’ connectivity by doing a ‘beep and flash’… which worked. Third try at remote start failed. I gave up and went outside to start it manually.

My contact at CRC rang probably expecting everything to be okay.

There was, I believe, an expectation from CRC that the ‘complimentary service’ addressed all of the issues and also dealt with the lack of features when sold. It was explained that this did put it back to be as it should have been (as far as is possible) from BEFORE it was supplied. The missing features have a new option value of £1505.

Some discussion was entered in to, that the vehicle HAS been formally rejected, and that this has effectively been accepted by the offer of three other vehicles to exchange it for (NOTE – none of these were anything like matching the basic requirements)… I only still have it as I agreed to a full and final fix, and that was three or four ‘fix attempts’ ago.

Agreed to revisit after the next fix attempt.

Today it is in for service.

JLR have agreed to do this service ‘free’. I am grateful for this, but of course this is only partly putting the vehicle back where it should have been before I had it.

It is now just over three years old, and therefore due its 3 year service.

Previously it has only ever had a 12 month service, and that was 25th September 2017 (an ‘A’ service). Since it was built in 2015, that isn’t great. I realise that having done only 2000 miles at that time, it isn’t going to have significant wear in any item – but services are on ‘time’ (12 months) or distance – whichever comes first.

The dealership is keen to sort this, so have done a 24 month service. So far so good, but time related items will still be out of sync. Best plan is for my next service due in 12 months, to also be a ‘B’ service (maybe) and that will resynchronise the schedule.

I did drop a fault list on the dealer at service – which wasn’t stricty fair as they were only expecting to do a service that day. So, on picking up the car, it was immediately booked in for the earliest appointment.

It is still in at the dealer’s.

JLR CRC rang me around lunch time to tell me all should be done later today having spoken to the dealer.

I rang the dealer at 15:30, and after a little to-and-fro got called back by the service manager. Basic result is, can they heep it until Monday? Road test showed the air con was blowing hot air. They confirmed this both with their own probe, and with mine which I had left in the car.

The tracking application does now seem to connect to he vehicle.

My contact at JLR is on holiday for two weeks from Monday, so we will see how we go on next week.

I didn’t get a call back yesterday so rang the dealership today at 16:45.

They want to keep it for another day. Some items done, some still being worked through. One thing that I did ask was about the DAB radio issue and was told that the antenna pod had been off. Interestingly this might be the reason the tracking seems to have become very unreliable.

Will follow up tomorrow and see where we are.

It is 22:45 and the tracking application is telling me that the car is unlocked with the boot open